Update Shopify order phone numbers from Linear comments
A customer corrects their number, support jots it in a Linear comment, and the fix stops there. Notis carries it the last mile and updates the order phone in Shopify.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Update Order
Updates the phone number for an existing shopify order, identified by its id; pass `phone=none` to remove the current phone number.
Why this helps
Corrected contact details get noted in Linear comments but never make it back to the Shopify order, so couriers call the wrong number and deliveries fail.
- Corrected numbers actually reach the order, so deliveries stop failing on stale contacts.
- Support notes turn into real store updates without a second manual step.
- The fix happens in the flow of the conversation, so nothing gets dropped.
Setup
Build it in a few focused steps.
- 1Connect Linear and Shopify to Notis once from the portal.
- 2Tell Notis: 'When a private Linear comment includes a corrected phone number for an order, update that Shopify order's phone.'
- 3Pick the trigger: the Linear 'Private Team Comment Created' event.
- 4Choose the channel where Notis confirms the update.
- 5Test with one real correction comment and confirm the order phone changes.
Questions about this workflow
Can it also remove a phone number?
Yes. If a comment says to clear the number, Notis can remove the current phone from the order.
How does Notis match the comment to an order?
It reads the comment and issue in plain language to find the referenced order, so there is nothing to map.
Does this touch anything besides the phone?
No. This workflow updates the order phone number only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Shopify. A trigger fires from one place; an action lands in another.
Linear triggers
Shopify actions
Comment Received Trigger
Triggered when a comment is received.
Add product to custom collection
Adds a product to an existing *custom collection*, optionally specifying its `position` if the collection is manually sorted.
Issue Created Trigger
Triggered when a new issue is created.
Count product images
Retrieves the total count of images for a shopify product, useful for inventory management or display logic; the provided `product id` must exist in the store.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create a custom collection
Creates a new custom collection in a shopify store, requiring a unique title for manually curated product groupings (e.g., 'new arrivals', 'seasonal specials').
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Customer
Tool to create a new customer in shopify. use when you need to add a new customer record to the store.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create an order
Creates a new order in shopify, typically requiring line items; if `customer id` is provided, it must correspond to an existing customer.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create a product
Creates a new product in a shopify store; a product title is generally required.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Create Product Image
Tool to create a new product image for a given product. use when you need to add an image to a product by providing the image source url or attachment.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Delete custom collection
Permanently deletes a custom collection from a shopify store using its `collection id`; this action is irreversible and requires a valid, existing `collection id`.
Connect any two apps with Notis in the middle.
Not just Linear and Shopify. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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