Update Shopify order phone numbers from any webhook
Your courier app or support widget catches a bad number, sends it over a webhook, and Notis writes the fix straight to the Shopify order. No copy-paste, no missed delivery.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Order
Updates the phone number for an existing shopify order, identified by its id; pass `phone=none` to remove the current phone number.
Why this helps
Corrected phone numbers live in whatever external tool caught them, never syncing back to Shopify, so orders keep the wrong contact and deliveries bounce.
- Corrected numbers from any tool reach the Shopify order automatically.
- Fewer failed deliveries caused by stale contact details.
- One webhook handles the fix, so no one copies numbers by hand.
Setup
Build it in a few focused steps.
- 1Connect Shopify to Notis once from the portal.
- 2Tell Notis: 'When a webhook sends a corrected phone number for an order, update that Shopify order's phone.'
- 3Pick the trigger: an incoming webhook, and point your external tool at the URL Notis provides.
- 4Choose the channel where Notis confirms the update.
- 5Send one test correction and confirm the order phone changes.
Questions about this workflow
Can it clear a phone number instead of changing it?
Yes. If the webhook indicates the number should be removed, Notis can clear the phone on the order.
What tools can send this?
Any system that can post a webhook, such as a courier app, a support widget, or your own backend.
Does it change anything else on the order?
No. This workflow updates the order phone number only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Shopify. A trigger fires from one place; an action lands in another.
Linear triggers
Shopify actions
Comment Received Trigger
Triggered when a comment is received.
Add product to custom collection
Adds a product to an existing *custom collection*, optionally specifying its `position` if the collection is manually sorted.
Issue Created Trigger
Triggered when a new issue is created.
Count product images
Retrieves the total count of images for a shopify product, useful for inventory management or display logic; the provided `product id` must exist in the store.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create a custom collection
Creates a new custom collection in a shopify store, requiring a unique title for manually curated product groupings (e.g., 'new arrivals', 'seasonal specials').
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Customer
Tool to create a new customer in shopify. use when you need to add a new customer record to the store.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create an order
Creates a new order in shopify, typically requiring line items; if `customer id` is provided, it must correspond to an existing customer.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create a product
Creates a new product in a shopify store; a product title is generally required.
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Create Product Image
Tool to create a new product image for a given product. use when you need to add an image to a product by providing the image source url or attachment.
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Delete custom collection
Permanently deletes a custom collection from a shopify store using its `collection id`; this action is irreversible and requires a valid, existing `collection id`.
Connect any two apps with Notis in the middle.
Not just Linear and Shopify. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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