Find Loyverse customer context for a new issue
Give customer questions a useful starting point without beginning another manual search.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
List Customers
Tool to get a list of customers. use when you need paginated customer lists with optional filters.
Why this helps
A customer request can stall while you switch tools and try to locate the right customer record.
- Get relevant customer matches when a new issue is created.
- Reduce the time spent searching across tools.
- Keep lookup results with the run report for easier follow-through.
Setup
Build it in a few focused steps.
- 1Connect Linear and Loyverse to Notis once through the portal.
- 2Ask Notis to retrieve relevant Loyverse customer context for new customer-related Linear issues.
- 3Select the Linear Issue Created trigger and choose a channel for run reports.
- 4Test with one real issue containing a customer question.
Questions about this workflow
Does this update customer records?
No. The selected Loyverse action lists customers; it does not edit their records.
What should I put in the prompt?
Describe how Notis should recognize a customer-related request and summarize useful matches.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Loyverse. A trigger fires from one place; an action lands in another.
Linear triggers
Loyverse actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Supplier
Tool to create a new supplier. use when you need to register a supplier in loyverse before purchases.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Category
Tool to delete a single category by id. use when you need to remove an unused or deprecated category.
Comment Received Trigger
Triggered when a comment is received.
Delete Supplier
Tool to delete a specific supplier by id. use after confirming the supplier id to remove an existing supplier.
Issue Created Trigger
Triggered when a new issue is created.
Get Category
Tool to get a single category by id. use when you need to fetch details of an existing category in loyverse.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Discount
Tool to get a single discount by id. use after confirming the discount id to retrieve its details.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Employee
Tool to get a single employee by id. use after confirming the employee id to fetch its details.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get JWKS
Tool to fetch json web key set for openid connect. use when verifying loyverse id token signatures.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Merchant Info
Tool to get merchant information. use after authenticating to retrieve merchant account details.
Connect any two apps with Notis in the middle.
Linear and Loyverse, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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