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Give customer messaging a signal when project milestones change

When a project milestone moves, send the relevant event to Loops so customer updates do not depend on a founder remembering another task.

Trigger

Project Properties Updated

Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.

Action

Send Event

Tool to send events to trigger emails in Loops. Use when you need to track user actions and trigger automated email workflows based on those events.

Why this helps

Project dates and statuses shift, but customer expectations can remain based on outdated information unless someone remembers to communicate.

  • Connects project changes to an existing customer messaging flow.
  • Makes milestone communication easier to repeat consistently.
  • Reduces manual monitoring of project dates and status.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Loops.so to Notis once in the portal.
  • 2Ask Notis to send a Loops event when a project property change affects a customer milestone and should prompt an update.
  • 3Select the Linear Project Properties Updated trigger and choose where run reports go.
  • 4Test by changing one real project property and checking the event in Loops.

Questions about this workflow

Does every project property change send an email?

The prompt should describe which project changes merit customer communication. Loops handles any email through its configured event automation.

Can this follow target date changes?

Yes. Describe the target date change and intended follow-up in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Loops.so. A trigger fires from one place; an action lands in another.

Linear triggers

Loops.so actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Contact

Tool to add a new contact to your Loops audience. Use when you need to create a contact with email and optional properties like name, subscription status, or custom attributes. Returns 409 if contact already exists.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact Property

Tool to add a custom contact property to your Loops team. Use when you need to store additional contact data beyond default fields. Properties must have unique names in camelCase format and a specified data type (string, number, boolean, or date).

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Delete Contact

Tool to delete a contact by email address or user ID. Use when you need to remove a contact from Loops. Either email or userId must be provided to identify the contact.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Find Contact

Tool to search for a contact by email or userId. Use when you need to find a specific contact's details including subscription status and custom properties. Exactly one of email or userId must be provided per request.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get Contact Properties

Tool to retrieve a list of your account's contact properties from Loops.so. Use when you need to view all available contact properties or filter to only custom properties created by your team.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Get Dedicated Sending IPs

Tool to retrieve a list of Loops' dedicated sending IP addresses. Use when you need to get IP addresses for whitelisting purposes.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Get Mailing Lists

Tool to retrieve all mailing lists associated with your Loops account. Use when you need to browse or manage mailing list information.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

List Custom Fields

Tool to retrieve a list of custom contact properties. Use when you need to view available custom fields for contacts. Note: This endpoint is deprecated in favor of 'List contact properties'.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Loops.so, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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