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Resolve discount questions with redemption context

A new discount issue can start with a redemption check, giving you a useful record to review before replying or escalating.

Trigger

Issue Created Trigger

Triggered when a new issue is created.

Action

List All Discount Redemptions

Tool to list all discount redemptions. use when you need a paginated list of discount redemptions, optionally filtering by discount or order.

Why this helps

Discount questions create a distracting hunt through redemption history while the original issue waits.

  • Get redemption context in the issue follow-up.
  • Avoid a manual dashboard detour for each discount question.
  • Make discount support more consistent.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Lemon Squeezy to Notis once in the portal.
  • 2Create an automation prompt asking Notis to list relevant discount redemptions for new issues that mention a discount or coupon.
  • 3Choose the Linear Issue Created trigger and a reporting channel.
  • 4Test with one real discount-related issue.

Questions about this workflow

Does it apply or remove discounts?

No. The workflow only retrieves redemption records for review.

Can it work when the issue omits the discount details?

Ask Notis to identify missing context in its report so the team knows what to request.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Lemon squeezy. A trigger fires from one place; an action lands in another.

Linear triggers

Lemon squeezy actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Customer

Tool to create a new customer. use after verifying the store exists and you need to add a customer to it. example: "create a customer john doe with email johndoe@example.com in store 1."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List All Affiliates

Tool to list all affiliates. use when you need to retrieve affiliates with optional filters and pagination.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

List All Checkouts

Tool to list all checkouts. use when you need a paginated list of checkouts, optionally filtering by store or variant.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

List All Customers

Tool to list all customers. use when you need a paginated list of customers with optional filters.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

List All Discount Redemptions

Tool to list all discount redemptions. use when you need a paginated list of discount redemptions, optionally filtering by discount or order.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

List All Discounts

Tool to list all discounts. use when you need a paginated list of discounts after confirming authentication.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

List All License Key Instances

Tool to list all license key instances. use when you need a paginated list of license key instances, optionally filtering by license key id.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

List All Order Items

Tool to list all order items. use when you need a paginated list of order items, optionally filtered by order, product, or variant.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Lemon squeezy, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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