Bring customer context into private issue intake
For authorized private-team work, search Landbot customers when an issue provides a clear clue and report possible matches privately.
Trigger
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Action
List Customers
Tool to list customers who have interacted with your bot. use when you need to retrieve customer records with optional filters (channel id, opt in, search) and pagination.
Why this helps
Sensitive support context may stay siloed in a private team, making relevant customer history harder to retrieve quickly.
- Brings possible customer records into private issue review
- Reduces manual searches for authorized team members
- Helps keep support context attached to the relevant work
Setup
Build it in a few focused steps.
- 1Connect Linear and Landbot to Notis once through the portal with the intended account access.
- 2Create an automation in the portal or ask Notis for the private issue review in plain language.
- 3Use one instruction asking Notis to search Landbot customers from clear issue clues and report possible matches for authorized review.
- 4Select the Private Team Issue Created trigger and choose a suitable channel for run reports.
- 5Test with an appropriate real private-team issue and confirm the report goes to the intended channel.
Questions about this workflow
Who can see private-team issues through this trigger?
It polls with the connected user's Linear token, so visibility follows that user's access in Linear.
Does it disclose records beyond the run report?
The workflow retrieves possible matches and reports them through the channel selected during setup; choose that channel carefully.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Landbot. A trigger fires from one place; an action lands in another.
Linear triggers
Landbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Bot
Tool to delete a specific bot from your account. use when you need to remove an unused or test bot after confirming the bot id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Customer By Phone
Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".
Comment Received Trigger
Triggered when a comment is received.
List Agents
Tool to retrieve a list of agents in your landbot account. use after authenticating your account to enumerate all agents and their details.
Issue Created Trigger
Triggered when a new issue is created.
List Bots
Tool to list all bots in your landbot account. use after authenticating to discover your configured bots.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
List Channels
Tool to list all channels integrated with your account. use after authenticating your account to enumerate available messaging channels and metadata.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Customers
Tool to list customers who have interacted with your bot. use when you need to retrieve customer records with optional filters (channel id, opt in, search) and pagination.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List WhatsApp Templates
Tool to list all whatsapp message templates available for the account. use after obtaining your whatsapp channel id to fetch template ids and parameter counts.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Landbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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