Find Landbot customer profiles from private issue comments
When a private comment includes a phone number, let Notis look up the Landbot profile and bring the result to the team's run-report channel.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Get Customer By Phone
Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".
Why this helps
Manually copying a phone number into another tool interrupts focus and makes follow-up details easier to lose.
- Avoids manually switching tools for a phone lookup
- Connects issue discussion to a customer profile
- Keeps the lookup result available in the selected report channel
Setup
Build it in a few focused steps.
- 1Connect Linear and Landbot to Notis once through the portal with access to the relevant private team.
- 2Create an automation in the portal or describe the lookup to Notis conversationally.
- 3Write one instruction asking Notis to retrieve a Landbot customer by phone only when a clear phone number appears in the new comment.
- 4Select the Private Team Comment Created trigger and choose an appropriate channel for run reports.
- 5Test with a real authorized example and confirm the profile result is handled as intended.
Questions about this workflow
What if a comment does not include a phone number?
The prompt can direct Notis to skip the lookup and report that no usable number was present.
Does this send a message to the customer?
No. It retrieves a customer profile by phone number.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Landbot. A trigger fires from one place; an action lands in another.
Linear triggers
Landbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Bot
Tool to delete a specific bot from your account. use when you need to remove an unused or test bot after confirming the bot id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Customer By Phone
Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".
Comment Received Trigger
Triggered when a comment is received.
List Agents
Tool to retrieve a list of agents in your landbot account. use after authenticating your account to enumerate all agents and their details.
Issue Created Trigger
Triggered when a new issue is created.
List Bots
Tool to list all bots in your landbot account. use after authenticating to discover your configured bots.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
List Channels
Tool to list all channels integrated with your account. use after authenticating your account to enumerate available messaging channels and metadata.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Customers
Tool to list customers who have interacted with your bot. use when you need to retrieve customer records with optional filters (channel id, opt in, search) and pagination.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List WhatsApp Templates
Tool to list all whatsapp message templates available for the account. use after obtaining your whatsapp channel id to fetch template ids and parameter counts.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Landbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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