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Find Landbot customer profiles from private issue comments

When a private comment includes a phone number, let Notis look up the Landbot profile and bring the result to the team's run-report channel.

Trigger

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

Action

Get Customer By Phone

Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".

Why this helps

Manually copying a phone number into another tool interrupts focus and makes follow-up details easier to lose.

  • Avoids manually switching tools for a phone lookup
  • Connects issue discussion to a customer profile
  • Keeps the lookup result available in the selected report channel

Setup

Build it in a few focused steps.

  • 1Connect Linear and Landbot to Notis once through the portal with access to the relevant private team.
  • 2Create an automation in the portal or describe the lookup to Notis conversationally.
  • 3Write one instruction asking Notis to retrieve a Landbot customer by phone only when a clear phone number appears in the new comment.
  • 4Select the Private Team Comment Created trigger and choose an appropriate channel for run reports.
  • 5Test with a real authorized example and confirm the profile result is handled as intended.

Questions about this workflow

What if a comment does not include a phone number?

The prompt can direct Notis to skip the lookup and report that no usable number was present.

Does this send a message to the customer?

No. It retrieves a customer profile by phone number.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Landbot. A trigger fires from one place; an action lands in another.

Linear triggers

Landbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Bot

Tool to delete a specific bot from your account. use when you need to remove an unused or test bot after confirming the bot id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Customer By Phone

Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

List Agents

Tool to retrieve a list of agents in your landbot account. use after authenticating your account to enumerate all agents and their details.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

List Bots

Tool to list all bots in your landbot account. use after authenticating to discover your configured bots.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

List Channels

Tool to list all channels integrated with your account. use after authenticating your account to enumerate available messaging channels and metadata.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

List Customers

Tool to list customers who have interacted with your bot. use when you need to retrieve customer records with optional filters (channel id, opt in, search) and pagination.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

List WhatsApp Templates

Tool to list all whatsapp message templates available for the account. use after obtaining your whatsapp channel id to fetch template ids and parameter counts.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Landbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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