Bring license records into issue triage
A new issue involving customer access or entitlements can cue a license lookup, so the team has context before follow-up begins.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
List Licenses
Tool to list all licenses. use when you need to retrieve license records with optional filtering and pagination.
Why this helps
Triage slows down when license details must be searched separately and then copied into someone's memory.
- Check license context early in issue triage.
- Reduce repeated context switches for access questions.
- Help the issue owner begin with relevant records.
Setup
Build it in a few focused steps.
- 1Connect Linear and Labs64 netlicensing to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Write one instruction asking Notis to retrieve license records relevant to a new issue about access or entitlements.
- 4Select the Linear Issue Created trigger and choose a channel for run reports.
- 5Test with one real issue that mentions customer access or entitlement.
Questions about this workflow
Will this retrieve every license record?
The Labs64 action is a list operation with optional filtering and pagination; tell Notis the review context in the prompt.
Can it validate an entitlement?
No. The supplied action is List Licenses, which retrieves records; it does not validate entitlements.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Labs64 netlicensing. A trigger fires from one place; an action lands in another.
Linear triggers
Labs64 netlicensing actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Licenses
Tool to list all licenses. use when you need to retrieve license records with optional filtering and pagination.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Products
Tool to retrieve a list of all products. use after authenticating with netlicensing.
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Labs64 netlicensing, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Labs64 netlicensing.