Turn customer-impacting Linear changes into Kommo tasks
When an issue update affects a customer commitment, Notis can create a Kommo task so the follow-up has a place to land.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create Kommo Tasks
Action to create a task in kommo crm.
Why this helps
A priority change in Linear can affect customer expectations, but the person responsible for communicating it may not see the update.
- Make customer follow-up visible in the CRM.
- Reduce the chance that product changes leave customer commitments unattended.
- Use the run report to surface updates that lack a clear owner or customer context.
Setup
Build it in a few focused steps.
- 1Connect Linear and Kommo once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to create a Kommo task when an updated Linear issue changes priority in a way that affects a customer, and include the issue context and any missing ownership details.
- 4Pick the Linear Issue Updated trigger and choose where run reports should go.
- 5Test with one real issue update and confirm the task captures the needed follow-up.
Questions about this workflow
Can this create a task for every Linear update?
Your instruction can ask Notis to create tasks only when an update affects a customer or commitment, so routine changes need not create follow-up work.
Does the trigger only fire for priority changes?
The listed trigger fires when an issue is updated, including changes such as labels or status. Describe the relevant change in your instruction so Notis can assess the event details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Kommo. A trigger fires from one place; an action lands in another.
Linear triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
Comment Received Trigger
Triggered when a comment is received.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Issue Created Trigger
Triggered when a new issue is created.
Create Kommo Tasks
Action to create a task in kommo crm.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
List Kommo Companies
Action to list kommo companies with various filter options.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Kommo Contacts
Action to list contacts in kommo crm.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List Kommo Custom Fields
Action to list custom fields in kommo crm.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Linear and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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