Keep Kommo contact details in sync with Linear context
When a Linear comment adds useful customer context, Notis can update the related Kommo contact with information it can verify.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Update Kommo Contact
Action to update contacts in kommo crm.
Why this helps
Customer details shared during product discussions can remain trapped in issue comments while CRM records go stale.
- Reduce duplicate entry of customer context.
- Keep relevant CRM contact details closer to product conversations.
- Avoid unsupported updates by asking Notis to report ambiguous identity or missing details.
Setup
Build it in a few focused steps.
- 1Connect Linear and Kommo once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to find the related Kommo contact when a Linear comment contains verified customer details, update only supported information, and report ambiguous matches.
- 4Pick the Linear Comment Received trigger and choose where run reports should go.
- 5Test with one real comment and check the contact update.
Questions about this workflow
Will Notis update a contact if it cannot confidently identify them?
Ask Notis to report an ambiguous match instead of changing a contact record when identity is unclear.
Can this use any information from the comment?
Describe which kinds of customer details are useful. Notis should only update information available in the event and CRM, and report details that are missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Kommo. A trigger fires from one place; an action lands in another.
Linear triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
Comment Received Trigger
Triggered when a comment is received.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Issue Created Trigger
Triggered when a new issue is created.
Create Kommo Tasks
Action to create a task in kommo crm.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
List Kommo Companies
Action to list kommo companies with various filter options.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Kommo Contacts
Action to list contacts in kommo crm.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List Kommo Custom Fields
Action to list custom fields in kommo crm.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Linear and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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