Connect public Linear issues with Insighto contact list reviews
Use a new customer-facing issue as a cue to review the contacts available in Insighto.
Trigger
Public Team Issue Created
Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.
Action
Get List Of Contacts
Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.
Why this helps
Finding the right customer contact for follow-up can become another task to remember during issue triage.
- Prompt a contact list lookup when a public-team issue is created.
- Make customer follow-up planning easier to start.
- Reduce the memory burden of remembering to check the contact directory.
Setup
Build it in a few focused steps.
- 1Connect Linear and Insighto ai to Notis once through the portal.
- 2Create a new automation in the portal or describe it to Notis.
- 3Give Notis one plain-language instruction to retrieve the relevant Insighto contact list when a public-team issue needs customer follow-up planning.
- 4Select the Public Team Issue Created trigger and choose a channel for run reports.
- 5Test with one real public-team issue and review the returned contact list.
Questions about this workflow
Does this send a message to every contact?
No. The selected action retrieves a paginated contact list. Sending messages is a separate action.
What does the contact list lookup require?
The Insighto action requires a valid API key and supports pagination.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Insighto ai. A trigger fires from one place; an action lands in another.
Linear triggers
Insighto ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Intent
Tool to create a new intent in insighto.ai. use when adding custom intents before training or deployment. call after confirming intent attributes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Provider
Tool to create a new provider. use after obtaining org id to register the provider.
Comment Received Trigger
Triggered when a comment is received.
Create Widget
Tool to create a new widget with specified attributes. use after confirming assistant id and widget type.
Issue Created Trigger
Triggered when a new issue is created.
Get Contact By ID
Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get List Of Contacts
Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get List Of Conversations
Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get List Of Datasources
Tool to list all existing data sources. use when you need to fetch the complete set of data sources.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Read Contact Custom Field List
Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.
Connect any two apps with Notis in the middle.
Linear and Insighto ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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