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Find Insighto contact field definitions during new issue triage

Give a new issue a fast route to the Insighto field reference when customer metadata is part of the work.

Trigger

Issue Created Trigger

Triggered when a new issue is created.

Action

Read Contact Custom Field List

Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.

Why this helps

New issues can lead to repeated searches for the right contact field names and definitions.

  • Retrieve contact field definitions as a new issue enters triage.
  • Help teammates discuss customer metadata with a shared reference.
  • Reduce the mental overhead of remembering where field definitions live.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Insighto ai to Notis once through the portal.
  • 2Start an automation in the portal or ask Notis in plain language.
  • 3Give Notis one instruction to retrieve Insighto contact custom fields when a new Linear issue raises a customer metadata question.
  • 4Choose the Linear Issue Created trigger and select a channel for run reports.
  • 5Test with one real issue that involves customer metadata and review the field list.

Questions about this workflow

Does this find a contact's values?

No. It retrieves the custom fields defined for Insighto contacts, not the values for a particular contact.

Can this create a new field?

No. The action reads the existing field list. It does not create or change fields.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Insighto ai. A trigger fires from one place; an action lands in another.

Linear triggers

Insighto ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Intent

Tool to create a new intent in insighto.ai. use when adding custom intents before training or deployment. call after confirming intent attributes.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Provider

Tool to create a new provider. use after obtaining org id to register the provider.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Create Widget

Tool to create a new widget with specified attributes. use after confirming assistant id and widget type.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Get Contact By ID

Tool to retrieve details of a specific contact by contact id. use when you have a valid contact id and need the full contact profile.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get List Of Contacts

Tool to fetch a paginated list of contacts. use after confirming a valid api key to iterate through pages of contacts.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Get List Of Conversations

Tool to fetch a list of conversations. use after specifying date range and filters to retrieve conversation metadata.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Get List Of Datasources

Tool to list all existing data sources. use when you need to fetch the complete set of data sources.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Read Contact Custom Field List

Tool to retrieve a list of custom fields associated with contacts. use when you need to inspect or sync contact metadata definitions.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Insighto ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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