Keep incident urgency aligned with private Linear issues
If response urgency changes in the private issue, keep the incident record informed without a manual check.
Trigger
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Action
Edit Incident V2
Tool to edit an existing incident in incident.io. Use when you need to update incident details like name, summary, severity, status, custom fields, or role assignments.
Why this helps
Urgency changes in a private issue may not reach incident responders who are tracking the incident in another tool.
- Makes material urgency changes visible in incident.io.
- Reduces reliance on someone remembering a second update.
- Keeps private issue and response context connected.
Setup
Build it in a few focused steps.
- 1Connect Linear and incident.io to Notis once with access to the private team.
- 2Ask Notis to update the linked incident when a private issue property change materially changes urgency.
- 3Select the Private Team Issue Properties Updated trigger and choose a channel for run reports.
- 4Test with one real property change on a private-team issue linked to an incident.
Questions about this workflow
Will every property change update the incident?
The prompt can limit updates to changes that materially affect response urgency.
What does the Linear connection need?
It needs access to the private team whose issues should trigger the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to incident.io. A trigger fires from one place; an action lands in another.
Linear triggers
incident.io actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Alert Attribute V2
Tool to create an alert attribute in incident.io. Use when you need to define structured data fields that can be parsed from alerts coming in via alert sources. Alert attributes allow you to extract and organize information from incoming alerts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Alert Route V2
Tool to create an alert route in incident.io. Use when you need to configure how alerts should be processed, routed, and potentially converted into incidents based on conditions, grouping rules, and templates.
Comment Received Trigger
Triggered when a comment is received.
Create Alert Source V2
Tool to create a new alert source in incident.io. Use when you need to set up a new integration for receiving alerts from external systems via HTTP webhooks or manual entry.
Issue Created Trigger
Triggered when a new issue is created.
Create Catalog Entry V2
Tool to create a catalog entry in incident.io. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Catalog Entry V3
Tool to create a catalog entry in incident.io using the V3 API. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Catalog Type V3
Tool to create a new catalog type in incident.io V3 API. Use when you need to define custom resource types for your organization's catalog, such as teams, services, or infrastructure components.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Custom Field Option
Tool to create a new custom field option in incident.io. Use when you need to add a new selectable value to an existing custom field.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Custom Field V2
Tool to create a custom field in incident.io using the V2 API. Use when you need to add a new custom field to track additional information during incidents.
Connect any two apps with Notis in the middle.
Linear and incident.io, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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