Capture contacts from private issue updates
Bring clear customer contact details from private issue work into Heyy.
Trigger
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Action
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
Why this helps
A contact added during private issue follow-up can disappear into a stream of property changes.
- Keep newly supplied contact context available for communication.
- Use private issue information visible to the connected account.
- Skip routine property changes without contact details.
Setup
Build it in a few focused steps.
- 1Connect Linear and Heyy to Notis once in the portal.
- 2Create an automation through the portal or by asking Notis in plain language.
- 3In one instruction, ask Notis to create a Heyy contact only when a private-team issue property update includes explicit customer contact details.
- 4Select Private Team Issue Properties Updated and a run-report channel.
- 5Test with one private issue update that contains contact information.
Questions about this workflow
Will it process issues I cannot see?
The private-team trigger polls with the connected user's token and follows that user's Linear visibility.
Can status-only changes be ignored?
Yes. State that Notis should act only when explicit customer contact information is present.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Heyy. A trigger fires from one place; an action lands in another.
Linear triggers
Heyy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact Attribute
Tool to create a new custom attribute for contacts in Heyy. Use when you need to add custom fields to track additional information about contacts, such as customer segments, preferences, or custom identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
Comment Received Trigger
Triggered when a comment is received.
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
Issue Created Trigger
Triggered when a new issue is created.
Create Webhook
Tool to create a new webhook for receiving event notifications across multiple channels. Use when you need to set up real-time event notifications for messages.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Attribute
Tool to delete an attribute by its unique identifier. Use when you need to remove an attribute from the system.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Label
Tool to delete a label by its unique identifier. Use when you need to remove a label from the system.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Webhook
Tool to delete a webhook by its unique identifier. Use when you need to remove a webhook from Heyy.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Attributes
Tool to retrieve all attributes available in the Heyy system. Use when you need to get a list of all attributes with their properties and visibility settings.
Connect any two apps with Notis in the middle.
Linear and Heyy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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