Capture private issue contacts in Heyy
Carry customer details from private issue work into your communication workspace.
Trigger
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Action
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
Why this helps
Customer information in private work can be easy to overlook when it is time to follow up.
- Reduce repeated searching through private issue context.
- Use only details visible to the connected Linear account.
- Keep customer contact creation tied to the moment the issue appears.
Setup
Build it in a few focused steps.
- 1Connect Linear and Heyy to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to set it up conversationally.
- 3In one plain-language instruction, ask Notis to create a Heyy contact only when a new private-team issue contains explicit customer contact details.
- 4Select Private Team Issue Created and choose where run reports should appear.
- 5Test with one private issue containing known contact details.
Questions about this workflow
Can the automation see every private team?
It uses the connected user's visibility in Linear, so it can work with private issues that account can access.
Will it guess missing contact information?
No. The prompt should direct Notis to use explicit details and skip incomplete records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Heyy. A trigger fires from one place; an action lands in another.
Linear triggers
Heyy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact Attribute
Tool to create a new custom attribute for contacts in Heyy. Use when you need to add custom fields to track additional information about contacts, such as customer segments, preferences, or custom identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
Comment Received Trigger
Triggered when a comment is received.
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
Issue Created Trigger
Triggered when a new issue is created.
Create Webhook
Tool to create a new webhook for receiving event notifications across multiple channels. Use when you need to set up real-time event notifications for messages.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Attribute
Tool to delete an attribute by its unique identifier. Use when you need to remove an attribute from the system.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Label
Tool to delete a label by its unique identifier. Use when you need to remove a label from the system.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Webhook
Tool to delete a webhook by its unique identifier. Use when you need to remove a webhook from Heyy.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Attributes
Tool to retrieve all attributes available in the Heyy system. Use when you need to get a list of all attributes with their properties and visibility settings.
Connect any two apps with Notis in the middle.
Linear and Heyy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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