Skip to content
Notis

Prepare support event notifications when a project starts

A new project may need its own support signal. Create the Helpwise webhook as the project is created, using the endpoint and event scope your team already defined.

Trigger

Project Created

Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.

Action

Create Helpwise Webhook

Tool to create a new webhook in Helpwise. Use when you need to receive event notifications for conversations, messages, or other triggers.

Why this helps

Support-event setup can be forgotten while a founder is busy coordinating a new project.

  • Make webhook setup part of a new project kickoff.
  • Reduce repetitive setup reminders.
  • Keep support-event configuration consistent with the team's instructions.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Helpwise to Notis once in the portal.
  • 2Create the automation in the portal or ask Notis in plain language.
  • 3Tell Notis to create the Helpwise webhook for a new project using the approved endpoint and event scope already available to it.
  • 4Choose the Linear Project Created trigger and a channel for run reports.
  • 5Test with a project where the webhook configuration is ready.

Questions about this workflow

Where does the webhook send events?

Specify the endpoint and event scope in the instruction or the connected workflow context before using this automation.

Will it create duplicate webhooks?

Tell Notis to check for an existing equivalent webhook before creating one.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Helpwise. A trigger fires from one place; an action lands in another.

Linear triggers

Helpwise actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create attachment

Tool to upload a new attachment. Use when you need to send a file to Helpwise and receive its attachment metadata.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add note to conversation

Tool to add a note to a conversation. Use after obtaining the conversation_id to provide context.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Create Helpwise Team

Tool to create a new team. Use when you need to group users under a team. Use after confirming unique team name.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Create Helpwise Webhook

Tool to create a new webhook in Helpwise. Use when you need to receive event notifications for conversations, messages, or other triggers.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Delete Contact

Tool to delete a contact. Use when you need to remove an existing contact by its unique identifier. Implements robust endpoint probing similar to DeleteWebhook: tries multiple paths and HTTP methods to accommodate dev-apis variations, with user-scoped fallbacks.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Helpwise Conversation

Tool to delete a conversation. Use when you need to permanently remove a conversation by its ID after confirming the ID is correct.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Mailbox

Tool to delete a mailbox. Use when you need to remove an existing mailbox by its unique identifier.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Helpwise Message

Tool to delete a message. Use when you need to permanently remove a message by its ID after confirming the ID is correct.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Helpwise, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Helpwise.