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Get group details when a comment calls for follow-up

When a public issue comment points to a need for community input, Notis can retrieve details for a relevant group to support your next step.

Trigger

Public Team Comment Created

Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.

Action

Retrieve Group

Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.

Why this helps

It takes extra effort to move from a public issue discussion to understanding which community group may be useful.

  • Pairs comment activity with a focused group detail lookup.
  • Helps clarify a group's context before deciding on follow-up.
  • Reduces extra directory navigation.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Heartbeat to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis conversationally.
  • 3Use one instruction asking Notis to identify a relevant Heartbeat group and retrieve its details when a public-team Linear comment arrives.
  • 4Select the Public Team Comment Created trigger, choose a report channel, and test with one real public issue comment.

Questions about this workflow

Does this retrieve every group's full details?

The action retrieves one group by its ID. Ask Notis to first identify the relevant group from available context, then retrieve its details.

Will it create a community post?

No. It retrieves group information and does not publish comments or messages.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Heartbeat. A trigger fires from one place; an action lands in another.

Linear triggers

Heartbeat actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Events

Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List channels

Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

List Groups

Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

List Users

Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Reactivate User

Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Retrieve Group

Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Retrieve User

Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Heartbeat, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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