Get community group context for a changing private issue
When private work changes, you may still want general peer support. Let Notis retrieve relevant Heartbeat group details using only context appropriate to share.
Trigger
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Action
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Why this helps
Finding a relevant support group can take time, while private issue details should not be repeated unnecessarily.
- Provides group context when private issue properties change.
- Supports a careful review based on general support needs.
- Reduces the need to search a second directory manually.
Setup
Build it in a few focused steps.
- 1Connect Linear and Heartbeat to Notis once in the portal, with private-team access.
- 2Create an automation via the portal or ask Notis using plain language.
- 3In one instruction, ask Notis to identify and retrieve details for a relevant Heartbeat group after a private issue property changes, using only non-sensitive context.
- 4Select the Private Team Issue Properties Updated trigger, choose a report channel, and test with one real private issue update.
Questions about this workflow
Will the private issue be posted to the group?
No. The action retrieves group details and does not post content.
How do I keep the lookup focused?
Tell Notis the general support topic it may use and explicitly exclude sensitive issue details from the group search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Heartbeat. A trigger fires from one place; an action lands in another.
Linear triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
Comment Received Trigger
Triggered when a comment is received.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Issue Created Trigger
Triggered when a new issue is created.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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