Make a community access issue easier to resolve
An access issue can linger while someone searches for the right account action. Let Notis check whether the Heartbeat user can be reactivated using their email.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Why this helps
A simple access restoration can become a dropped follow-up when it requires a separate lookup and account action.
- Connects an access-related issue with the relevant restoration action.
- Reduces manual steps in resolving a previously deleted user's access.
- Keeps access follow-up tied to the issue that raised it.
Setup
Build it in a few focused steps.
- 1Connect Linear and Heartbeat to Notis once in the portal.
- 2Create an automation in Automations or ask Notis to create it in plain language.
- 3Use one instruction asking Notis to check for the affected Heartbeat user and reactivate that user by email when a Linear issue clearly requests access restoration.
- 4Select the Linear Issue Created trigger, choose a channel for run reports, and test with an appropriate real issue.
Questions about this workflow
Will this reactivate any user mentioned in an issue?
The prompt should limit reactivation to issues that clearly request restoration for a previously deleted Heartbeat user and provide the correct email.
What does reactivation do?
It restores access for a previously deleted user by email, according to the available Heartbeat action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Heartbeat. A trigger fires from one place; an action lands in another.
Linear triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
Comment Received Trigger
Triggered when a comment is received.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Issue Created Trigger
Triggered when a new issue is created.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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