Keep a community follow-up from getting lost in comments
A comment may identify someone who needs a follow-up. Let Notis retrieve that Heartbeat user's details so the next step is easier to take.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Why this helps
A person to contact can be easy to forget when their details are in a separate community directory.
- Makes relevant profile details easier to retrieve from comment context.
- Helps keep follow-up attached to the discussion that raised it.
- Reduces another round of searching when attention is already elsewhere.
Setup
Build it in a few focused steps.
- 1Connect Linear and Heartbeat to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one instruction to identify a relevant Heartbeat user from a received Linear comment and retrieve that user's details for review.
- 4Select the Linear Comment Received trigger, choose a channel for run reports, and test with a real comment that indicates a follow-up.
Questions about this workflow
Will this contact the person?
No. It retrieves the user's details so you can decide on follow-up.
What if the comment does not identify anyone?
Ask Notis in the prompt to return a concise result when it cannot identify a relevant user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Heartbeat. A trigger fires from one place; an action lands in another.
Linear triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
Comment Received Trigger
Triggered when a comment is received.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Issue Created Trigger
Triggered when a new issue is created.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Heartbeat.