Keep customer call evidence close to the issue
Capture the recording once and make its conversation easier to revisit while you work through the issue.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Create Transcription
Tool to initiate a new transcription job using a publicly accessible or signed URL. Use when you have uploaded a media file and want to start transcription immediately.
Why this helps
Call details get buried in notes or memory, forcing founders to replay recordings just to recover customer context.
- Preserve customer language alongside the issue that prompted the call.
- Reduce repeated listening when reviewing feedback or deciding next steps.
- Start transcription from a recording link already included with the issue.
Setup
Build it in a few focused steps.
- 1Connect Linear and Happy Scribe to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally to transcribe customer call recordings linked from new Linear issues.
- 3Select the Linear Issue Created trigger and choose where Notis should report runs.
- 4Test with one issue containing a publicly accessible or signed recording URL.
Questions about this workflow
Does this transcribe every new Linear issue?
The prompt should tell Notis to act only when an issue clearly refers to a customer call and includes a valid recording URL.
What kind of recording link is needed?
Happy Scribe needs a publicly accessible or signed media URL that it can retrieve.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Happy scribe. A trigger fires from one place; an action lands in another.
Linear triggers
Happy scribe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Subtitle
Tool to generate subtitles for a video file by creating a transcription with the is_subtitle flag. Use after confirming the media URL is publicly accessible and valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Transcription
Tool to initiate a new transcription job using a publicly accessible or signed URL. Use when you have uploaded a media file and want to start transcription immediately.
Comment Received Trigger
Triggered when a comment is received.
Create Translation Task
Tool to create a translation task for a transcription (deprecated). Use after transcription is complete to request translation.
Issue Created Trigger
Triggered when a new issue is created.
Delete Transcription
Tool to delete a transcription job. Use when you have a transcription ID and want to remove it, optionally permanently. Use after confirming the transcription ID.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Webhook
Tool to delete a specific webhook. Use when you need to remove a webhook after confirming its identifier.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Export Subtitle
Tool to export subtitle in the requested format. Use after transcription is completed.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Account Details
Tool to retrieve details about your account, including subscription status and usage statistics. Use after authenticating your API key to monitor plan and usage.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Supported Languages
Tool to retrieve supported language codes and names. Use when you need the list of valid languages for transcription or subtitle services.
Connect any two apps with Notis in the middle.
Linear and Happy scribe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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