Add purchase context to customer issue triage
Let Notis check for matching Gumroad sales when a customer issue lands, so triage can begin with useful context.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
Why this helps
Customer issues can require scattered account and purchase checks before you can even decide what to do next.
- Surface matching sales records for the reported customer when data permits.
- Spend less time switching between issue and sales tools.
- Start triage with the context already gathered.
Setup
Build it in a few focused steps.
- 1Connect Linear and Gumroad to Notis once through the portal.
- 2Create an automation and describe how to identify customer issues and check for matching sales.
- 3Select the Linear Issue Created trigger.
- 4Choose a channel for run reports and test with a real issue that includes customer context.
Questions about this workflow
Will this contact the customer?
No. The Gumroad action retrieves sales only; it does not send a message.
What if the issue does not include an email?
Notis can retrieve sales using the information present in the issue, but a reliable match may not be possible without a matching identifier.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gumroad. A trigger fires from one place; an action lands in another.
Linear triggers
Gumroad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Resource Subscriptions
Tool to show all active subscriptions of the user for the input resource. use when you need to review existing webhooks before adding a new one.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
Comment Received Trigger
Triggered when a comment is received.
Get User
Tool to retrieve the authenticated user's data. use when you need the current user's profile details after authentication.
Issue Created Trigger
Triggered when a new issue is created.
Subscribe to Resource
Tool to subscribe to a resource. use when you need to receive real-time event webhooks after creating your webhook endpoint.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Unsubscribe From Resource
Tool to unsubscribe from a resource. use after verifying the subscription id exists to remove webhook.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gumroad, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Gumroad.