Find recent calls related to new issues
Connect issue intake to recent customer conversations before the context fades.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Retrieve call data by date range v2 calls
List calls that took place during a specified date range. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:read:basic'.
Why this helps
New work can arrive after a meeting, when the founder no longer remembers which recent calls touched on the topic.
- Check recent conversations while issue context is still fresh.
- Spot customer requests that may connect to the new work.
- Reduce manual searches across call history.
Setup
Build it in a few focused steps.
- 1Connect Linear and Gong to Notis once through the portal.
- 2Create a new automation and write one plain-language instruction for finding calls related to an issue.
- 3Choose the Linear Issue Created trigger and a channel for run reports.
- 4Test it with an issue tied to a recent customer discussion.
Questions about this workflow
How does Notis choose the date range?
State the desired time window in the plain-language instruction, such as the past two weeks.
What if no matching call appears?
Ask Notis to say that no relevant call was found so you know the search ran.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gong. A trigger fires from one place; an action lands in another.
Linear triggers
Gong actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add call media v2 calls id media
Adds a call media, recorded by a telephony system (pbx) or other media recording facility. gong accepts call recordings in various audio and video file formats, including wav, mp3, mp4, mkv and flac. if uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel correspondsto the company team member (rep) in the parties/mediachannelid parameter of the add new call operation. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new call v2 calls
When using this endpoint, either provide a downloadmediaurl or use the returned callid in a follow-up request to /v2/calls/{id}/media to upload the media file. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:calls:create'.
Comment Received Trigger
Triggered when a comment is received.
Aggregate activity by period via api
Lists the aggregated activity of multiple users within the gong system for each time period within the defined date range. this endpoint returns multiple records, one for each user. for each user there are items for every time period in the date range, including statistics about the user's activity. records are returned only for users with activity in the range. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
Issue Created Trigger
Triggered when a new issue is created.
Aggregate user activity statistics
Lists the activity of multiple users within the gong system during a defined period. given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. each record includes statistics about the user's activity. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Assign prospects to flow
Use this endpoint to assign a number of prospects to a flow. prospects can be contacts or leads in your crm. generate a list of comma separated crm ids of the prospects you want to add to a flow. the flowinstanceowneremail parameter is the email address of the gong user who set up the flow instance and owns the flow to-dos. you can assign up to 200 prospects to a flow in a single request. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:flows:write'.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create activity scorecards report
Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. when accessed through a bearer token authorization method, this endpoint requires the scope 'api:stats:scorecards'.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create a new gong meeting v2 meetings
When accessed through a bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create permission profile v2 permission profile
Create a permission profile in a given workspace.
Connect any two apps with Notis in the middle.
Linear and Gong, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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