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Notis

Make phone escalations easier to pick up

When a support issue needs a conversation, Notis can prepare a GoDial contact from its Linear context.

Trigger

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

Action

Add GoDial Contact

Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.

Why this helps

An urgent support escalation can be visible in Linear but still lack a simple handoff into the team's call workflow.

  • Prepare a contact when a support issue gets a call-needed update.
  • Keep phone follow-up anchored to the support issue.
  • Reduce the number of places an escalation owner must check.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Godial to Notis once through the portal.
  • 2Tell Notis in one instruction to create a GoDial contact when a Linear support issue is updated to need a phone conversation.
  • 3Select the Linear Issue Updated trigger and choose a channel for run reports.
  • 4Test on one real support escalation and confirm the created contact.

Questions about this workflow

Can this make the call urgent automatically?

It creates a GoDial contact. Describe the call-needed condition in your instruction; the workflow does not launch a call.

What information can it use?

Ask Notis to use relevant details available in the Linear issue when creating the contact.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Godial. A trigger fires from one place; an action lands in another.

Linear triggers

Godial actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add GoDial Contact

Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Retrieve GoDial Accounts

Tool to retrieve all accounts in the authenticated GoDial account. Use after obtaining access token to fetch available accounts. Supports optional pagination.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Retrieve GoDial External Lists

Tool to retrieve all lists in the authenticated GoDial account. Use when you need to enumerate lists for selecting a target list ID after configuring your External API access token.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Remove GoDial Account

Tool to remove a GoDial account. Use when an account needs to be permanently deleted.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Godial, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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