Make phone escalations easier to pick up
When a support issue needs a conversation, Notis can prepare a GoDial contact from its Linear context.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Why this helps
An urgent support escalation can be visible in Linear but still lack a simple handoff into the team's call workflow.
- Prepare a contact when a support issue gets a call-needed update.
- Keep phone follow-up anchored to the support issue.
- Reduce the number of places an escalation owner must check.
Setup
Build it in a few focused steps.
- 1Connect Linear and Godial to Notis once through the portal.
- 2Tell Notis in one instruction to create a GoDial contact when a Linear support issue is updated to need a phone conversation.
- 3Select the Linear Issue Updated trigger and choose a channel for run reports.
- 4Test on one real support escalation and confirm the created contact.
Questions about this workflow
Can this make the call urgent automatically?
It creates a GoDial contact. Describe the call-needed condition in your instruction; the workflow does not launch a call.
What information can it use?
Ask Notis to use relevant details available in the Linear issue when creating the contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Godial. A trigger fires from one place; an action lands in another.
Linear triggers
Godial actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Retrieve GoDial Accounts
Tool to retrieve all accounts in the authenticated GoDial account. Use after obtaining access token to fetch available accounts. Supports optional pagination.
Comment Received Trigger
Triggered when a comment is received.
Retrieve GoDial External Lists
Tool to retrieve all lists in the authenticated GoDial account. Use when you need to enumerate lists for selecting a target list ID after configuring your External API access token.
Issue Created Trigger
Triggered when a new issue is created.
Remove GoDial Account
Tool to remove a GoDial account. Use when an account needs to be permanently deleted.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Godial, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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