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Keep customer concerns ready for a conversation

A customer concern captured in a private Linear comment can become a GoDial contact for a calmer, clearer follow-up handoff.

Trigger

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

Action

Add GoDial Contact

Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.

Why this helps

Customer concerns can sit in private issue discussions without a visible cue in the team's call workflow.

  • Create a contact when a private issue comment records a call-worthy concern.
  • Keep the follow-up tied to its private issue context.
  • Avoid rereading long discussions to find which customers need a conversation.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Godial to Notis once through the portal.
  • 2Ask Notis to create a GoDial contact when a private-team issue comment records a customer concern needing a call.
  • 3Select the Private Team Comment Created trigger and choose a channel for run reports.
  • 4Test with one real comment and verify the contact details.

Questions about this workflow

Does the workflow read private comments?

The trigger polls private-team comments using the connected user's Linear token and visibility.

Does it call the customer?

No. It creates a GoDial contact so a person can follow up.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Godial. A trigger fires from one place; an action lands in another.

Linear triggers

Godial actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add GoDial Contact

Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Retrieve GoDial Accounts

Tool to retrieve all accounts in the authenticated GoDial account. Use after obtaining access token to fetch available accounts. Supports optional pagination.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Retrieve GoDial External Lists

Tool to retrieve all lists in the authenticated GoDial account. Use when you need to enumerate lists for selecting a target list ID after configuring your External API access token.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Remove GoDial Account

Tool to remove a GoDial account. Use when an account needs to be permanently deleted.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Godial, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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