Check service access when a customer report arrives
A new report of access trouble can trigger a Globalping check, giving you an outside-in view before the details get buried.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Create Measurement
Tool to create and trigger a network measurement. Use when you need connectivity checks from specific geographic or network locations.
Why this helps
Customer reports often arrive without enough evidence to tell whether the problem is isolated or affects other regions.
- Add useful network evidence to customer-reported access issues.
- Reduce manual follow-up between feedback and investigation.
- Help distinguish a local access issue from a wider reachability problem.
Setup
Build it in a few focused steps.
- 1Connect Linear and Globalping to Notis once through the portal.
- 2Create a portal automation with a plain-language instruction to measure the endpoint when a new issue describes customer access trouble.
- 3Select the Linear Issue Created trigger and choose a channel for run reports.
- 4Test with one real customer access issue that includes a hostname or IP.
Questions about this workflow
Can this verify the customer's exact network?
No. It measures from available Globalping probes, giving a separate outside-in perspective rather than reproducing the customer's connection.
What if a report lacks an endpoint?
Ask Notis in the prompt to flag the missing endpoint and request follow-up instead of attempting a measurement.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Globalping. A trigger fires from one place; an action lands in another.
Linear triggers
Globalping actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Measurement
Tool to create and trigger a network measurement. Use when you need connectivity checks from specific geographic or network locations.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Measurement Results
Tool to get measurement results by ID. Use when you need to retrieve the status and detailed per-probe results of an existing measurement.
Comment Received Trigger
Triggered when a comment is received.
GlobalPing Health Check
Tool to check API health status. Use when verifying API availability.
Issue Created Trigger
Triggered when a new issue is created.
List Probes
Tool to list all currently connected probes. Use after authenticating with the API to retrieve online probe metadata.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Globalping, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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