Ask for feedback after a customer release
A release confirmation comment can cue the customer follow-up while the change is fresh.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
A release can move quickly from completed to forgotten, leaving customer feedback uncollected.
- Uses an existing release note in Linear as a follow-up cue.
- Connects the request to the customer-facing change.
- Reduces repetitive manual outreach tracking.
Setup
Build it in a few focused steps.
- 1Connect Linear and GatherUp to Notis once through the portal.
- 2Create an automation in the portal or ask Notis for it in plain language.
- 3In one instruction, ask Notis to send GatherUp feedback when a public issue comment confirms a customer-facing release.
- 4Select the public team comment created trigger and a channel for run reports.
- 5Test with one release confirmation comment that includes customer context.
Questions about this workflow
Can this trigger see private team comments?
This trigger is for public team issues. Use the private team comment trigger for private team work.
How do I avoid requests for internal releases?
Tell Notis in the prompt to act only on customer-facing releases and include the needed recipient context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gatherup. A trigger fires from one place; an action lands in another.
Linear triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
Comment Received Trigger
Triggered when a comment is received.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Issue Created Trigger
Triggered when a new issue is created.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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