Collect feedback on delivered customer features
Connect feature delivery with a customer check-in to learn whether the change meets the need.
Trigger
Public Team Issue Created
Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
Feature work can be considered done internally without a structured chance to hear from the customer who needed it.
- Creates a path from feature completion to customer response.
- Keeps the request connected to the problem the feature addressed.
- Reduces manual tracking of customers to contact after delivery.
Setup
Build it in a few focused steps.
- 1Connect Linear and GatherUp to Notis once through the portal.
- 2Create an automation in the portal or ask Notis with one plain-language instruction.
- 3Tell Notis to use new feature issues as context and send GatherUp feedback only after customer delivery is confirmed.
- 4Select the public team issue created trigger and a channel for run reports.
- 5Test using one delivered feature issue that identifies the affected customer.
Questions about this workflow
Does a new feature issue mean the feature is delivered?
No. The instruction should require confirmation of delivery before sending the request.
Can this capture feedback about a specific feature?
The prompt can tell Notis to use the issue context to make the request relevant, within the GatherUp feedback action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gatherup. A trigger fires from one place; an action lands in another.
Linear triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
Comment Received Trigger
Triggered when a comment is received.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Issue Created Trigger
Triggered when a new issue is created.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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