Ask whether a customer bug fix helped
Follow up on a customer bug fix with a feedback request once the work is marked complete.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
Teams can close a bug issue without learning whether the change solved the customer's problem.
- Adds a customer outcome check to bug resolution.
- Makes requests relevant to the fix recorded in Linear.
- Keeps follow-up from depending on someone remembering after closure.
Setup
Build it in a few focused steps.
- 1Connect Linear and GatherUp to Notis once through the portal.
- 2Create the automation in the portal or tell Notis your instruction conversationally.
- 3Ask Notis in one instruction to send a GatherUp request when a public issue update confirms a customer bug fix is complete.
- 4Select the public team issue properties updated trigger and choose a channel for run reports.
- 5Test with one fixed customer bug issue containing usable customer context.
Questions about this workflow
Will this run for internal bugs?
Describe the customer-impact condition in the prompt so Notis only acts on customer-related fixes.
Does it confirm the fix worked?
The request asks the customer for feedback; it does not independently verify the fix.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gatherup. A trigger fires from one place; an action lands in another.
Linear triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
Comment Received Trigger
Triggered when a comment is received.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Issue Created Trigger
Triggered when a new issue is created.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Gatherup.