Ask customers about delivered work
Turn a completed customer delivery in a private Linear team into a clear feedback follow-up.
Trigger
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
When delivery details are tracked privately, the customer follow-up can become another task to remember.
- Ties the request to an update on private customer work.
- Keeps delivery feedback inside the existing workflow.
- Avoids a separate reminder after the team has finished delivery.
Setup
Build it in a few focused steps.
- 1Connect Linear and GatherUp to Notis once through the portal with access to the private team.
- 2Create an automation through the portal or by asking Notis in plain language.
- 3Give Notis one instruction to send a GatherUp feedback request when a private issue update confirms customer delivery.
- 4Select the private team issue properties updated trigger and a channel for run reports.
- 5Test with a delivery issue visible to the connected Linear account.
Questions about this workflow
What can the private issue trigger see?
It polls with the connected user's token, so it can cover private issues visible to that user.
How should delivery be identified?
Describe the delivery completion signal in the prompt and test against a real issue update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gatherup. A trigger fires from one place; an action lands in another.
Linear triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Comment Received Trigger
Triggered when a comment is received.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Issue Created Trigger
Triggered when a new issue is created.
Get GatherUp Business Types
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Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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