Request customer feedback when a launch is done
Close out launch work in Linear and let Notis handle the follow-up feedback request in GatherUp.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Why this helps
After a launch, founders often move straight to the next priority and forget to ask customers how it went.
- Makes feedback follow-up part of the launch completion routine.
- Uses the issue context to find relevant customer and interaction details.
- Reduces the need to remember a separate outreach task.
Setup
Build it in a few focused steps.
- 1Connect Linear and GatherUp to Notis once through the portal.
- 2In the portal, create an automation, or tell Notis the instruction in plain language.
- 3Use one instruction: when a launch issue is completed, send a GatherUp feedback request to the customer identified in its context.
- 4Select the Linear issue updated trigger and a channel for run reports.
- 5Test with one completed launch issue that includes usable customer details.
Questions about this workflow
Does this run for every issue update?
The automation listens for Linear issue updates. State in the prompt that it should act only when an issue indicates the launch is complete.
What if the issue has no customer contact details?
Notis needs enough customer information in the issue context to identify a recipient. Test with an issue that has those details available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Gatherup. A trigger fires from one place; an action lands in another.
Linear triggers
Gatherup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete GatherUp Business
Tool to delete an existing business location. Use when you need to remove a business after validating its ID and signature.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate GatherUp Hash Signature
Tool to generate a SHA-256 hash signature required by GatherUp endpoints. Signature rule (commonly documented by GatherUp): SHA-256 over: privateKey + concatenation of all request parameter key-value pairs (excluding 'hash'), ordered alphabetically by key. Include clientId when present.
Comment Received Trigger
Triggered when a comment is received.
Get GatherUp Business
Tool to get business details by business ID. Use when you have clientId and valid hash to retrieve a business location record.
Issue Created Trigger
Triggered when a new issue is created.
Get GatherUp Business Types
Tool to get business types. Use to fetch available business type identifiers after generating a valid hash signature; optionally filter by search term.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get GatherUp Customer
Tool to get customer details by ID. Endpoint: POST /customer/get
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Search GatherUp Business
Tool to find business ID by customField or extraField. Endpoint: POST /business/search
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Send GatherUp Customer Feedback
Tool to send a feedback request to a customer. Use when prompting customers for feedback after an interaction. Ensure a valid hash signature is provided.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Gatherup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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