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Find the business behind a client question

A quick account question can interrupt focused work. Ask Notis to bring back the FreshBooks business list when the question lands in Linear.

Trigger

Comment Received Trigger

Triggered when a comment is received.

Action

List Businesses

Tool to list all businesses associated with the authenticated user.

Why this helps

A simple account question can trigger a distracting search through several tools and old notes.

  • Get the available business options alongside the question that prompted the check.
  • Avoid leaving a client-facing account question unanswered while searching manually.
  • Keep the lookup in the flow of Linear discussion.

Setup

Build it in a few focused steps.

  • 1Connect Linear and FreshBooks to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis to check FreshBooks when a Linear comment asks about a client account.
  • 3Write one plain-language instruction for Notis to list the businesses and report the options with the comment context.
  • 4Pick the Linear Comment Received trigger, choose where run reports should go, and test with a real account question.

Questions about this workflow

Will this identify the correct business automatically?

It can list the businesses and provide the comment context, but a person should confirm which account applies.

Does it send a reply to the client?

No. This workflow reports the FreshBooks business options; it does not post a Linear reply or contact a client.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Freshbooks. A trigger fires from one place; an action lands in another.

Linear triggers

Freshbooks actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Businesses

Tool to list all businesses associated with the authenticated user.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Projects

Tool to list all projects for a business. use after confirming the business id.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Freshbooks, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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