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Carry an approved Linear refund decision into FreeAgent

Record the decision in Linear and let Notis prepare a draft credit note, leaving a clear review step before accounting records are finalized.

Trigger

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

Action

Create Credit Note

Tool to create a credit note in FreeAgent. Use when you need to issue a credit note to a contact for refunds or adjustments. The credit note is created with 'Draft' status.

Why this helps

Refund decisions can be resolved in project discussions but forgotten when it is time to make the corresponding accounting adjustment.

  • Keep approved client adjustments visible to finance.
  • Prepare a draft credit note for review.
  • Reduce the chance that a resolved decision is never recorded.

Setup

Build it in a few focused steps.

  • 1Connect Linear and FreeAgent to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis to prepare credit note drafts for approved adjustments.
  • 3Write one instruction that describes how Linear indicates an approved refund or credit and what context to use.
  • 4Select the Linear Issue Updated trigger, choose where run reports should arrive, and test with a real approved example.

Questions about this workflow

Will this issue a credit note directly to a client?

No. The FreeAgent action creates a credit note in Draft status for review.

What should trigger the draft?

Use a clear status, label, or comment convention and describe it in the plain-language instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Freeagent. A trigger fires from one place; an action lands in another.

Linear triggers

Freeagent actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cashflow summary for a date range

Tool to retrieve cashflow summary for a given date range from FreeAgent. Use when you need to analyze cash inflow and outflow over a specific period. Provides net cashflow balance, incoming and outgoing totals, and monthly breakdowns.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Company Details

Tool to retrieve company details from FreeAgent. Use when you need information about the company's registration, accounting periods, or settings.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Create a Journal Set

Tool to create a journal set in FreeAgent. Use when you need to create manual journal entries for accounting corrections or adjustments. All journal entries must balance to zero (total debits equal total credits).

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Create Sales Tax Period

Tool to create a sales tax period in FreeAgent. Use when you need to establish a new sales tax period with specific rates and settings for tax reporting.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Create Task Under Project

Tool to create a task under a specific project in FreeAgent. Use when you need to add a new task to an existing project for tracking billable or non-billable work.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Create A Timeslip

Tool to create a new timeslip in FreeAgent. Use when you need to log time worked on a project task by a specific user on a given date.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Create a User

Tool to create a new user in FreeAgent. Use when you need to add a new team member with specific role and permissions. Requires 'Tax, Accounting & Users' permission level.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Bank Account

Tool to create a bank account in FreeAgent. Use when you need to add a new bank account, PayPal account, or credit card account to track financial transactions.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Freeagent, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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