Keep customer follow-up priority in sync
A priority change can alter what needs attention first. Notis can refresh the related ForceManager activity so customer follow-up reflects the latest issue priority.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Update Activity
Tool to update an existing activity by ID. Use when you need to change fields such as comment, date/time, linked entities, or geocode.
Why this helps
A changed product issue priority can be missed in the CRM, leading to a follow-up that no longer matches urgency.
- Bring meaningful urgency changes into the related sales activity.
- Reduce manual status checks before outreach.
- Help keep customer response plans aligned with current priorities.
Setup
Build it in a few focused steps.
- 1Connect Linear and ForceManager to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to refresh customer activities when issue priority changes.
- 3Use one plain-language instruction to describe relevant changes and activity matching.
- 4Choose the Public Team Issue Properties Updated trigger and a channel for run reports.
- 5Test with one issue whose priority change should affect a customer follow-up.
Questions about this workflow
Will every property update refresh the activity?
The prompt can tell Notis to update only when a priority change materially affects the customer follow-up.
Can I use this for a private team?
Yes. Select the private-team issue properties trigger for issues in private teams.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Forcemanager. A trigger fires from one place; an action lands in another.
Linear triggers
Forcemanager actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Activity
Delete an existing activity by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Company
Tool to delete a company by its ForceManager ID. Use when you need to remove an existing company from the system.
Comment Received Trigger
Triggered when a comment is received.
Delete Contact
Delete an existing contact by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
Issue Created Trigger
Triggered when a new issue is created.
Delete Sales Order
Delete a sales order by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is non-JSON, capturing response text.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Sales Order Line
Delete a sales order line by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is HTML instead of JSON, capturing the response text as a message.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Master Data Value
Delete a master-data value (Z_ table) by ID using ForceManager REST API. Tries multiple base hosts and path variants to maximize compatibility across environments. Accepts successful HTTP status codes (< 300) even when the response is HTML instead of JSON, capturing the response text as a message. Also retries sending authentication headers as query parameters on HTTP 401 as some gateways expect them in query string.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete View
Delete a saved view by ID. Tries multiple base hosts and path variants to maximize compatibility across environments and gateways.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Activity
Tool to get a single activity by ID. Use when you need to fetch a specific activity. Returns empty entity with found=False on non-JSON HTML or if not found.
Connect any two apps with Notis in the middle.
Linear and Forcemanager, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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