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Keep completed customer calls in Follow Up Boss

When a public team issue records a completed customer call, Notis can add the call to that lead's Follow Up Boss history.

Trigger

Public Team Issue Created

Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.

Action

Create Call

Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.

Why this helps

A call task can be marked complete in Linear without leaving a usable record on the CRM contact.

  • Keep call activity with the relevant person record.
  • Save time after completing a customer conversation.
  • Make future follow-up easier to hand off.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Follow Up Boss to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis conversationally to create one.
  • 3Give Notis one plain-language instruction to create a call record only for public team issues that confirm a completed customer call and match a Follow Up Boss person.
  • 4Pick the Linear Issue Created trigger for public team issues and choose a channel for run reports.
  • 5Test with one real completed call issue and verify the call on the contact.

Questions about this workflow

Will a newly created call task be logged before the call happens?

Tell Notis to act only when the issue explicitly confirms the call is complete.

Does the trigger cover private issues too?

This workflow uses the public team issue trigger. Choose the corresponding private team issue trigger for private team use.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Follow Up Boss. A trigger fires from one place; an action lands in another.

Linear triggers

Follow Up Boss actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Apply Action Plan to Person

Tool to apply an Action Plan to a person in Follow Up Boss. Use when you need to assign or apply a specific action plan workflow to a contact.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Appointment

Tool to create a new appointment in Follow Up Boss. Use when you need to schedule meetings, property showings, or events. Requires title, start time, and end time. Optionally send invitation emails to invitees.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Create appointment outcome

Tool to create an appointment outcome in Follow Up Boss. Use when you need to add a new outcome type for appointment tracking.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Create Appointment Type

Tool to create a new appointment type in Follow Up Boss. Use when you need to define a new category for appointments that can be scheduled in the system.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Create Call

Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Custom Field

Tool to create a custom field in Follow Up Boss. Use when you need to add a new custom data field to person records, such as tracking anniversaries, customer types, or any other custom information.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Deal Custom Field

Tool to create a custom field for deals in Follow Up Boss. Use when you need to add custom metadata fields to track deal-specific information like stages, priorities, or custom dates.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Deal

Tool to create a new deal in Follow Up Boss. Use when you need to add a deal to track sales opportunities in your pipeline. Requires deal name and stage ID.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Follow Up Boss, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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