Make customer promises easier to find later
When a private Linear comment captures a clear customer promise, keep that commitment with the matching lead record.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Create Events
Tool to send in a lead or an event related to a lead in Follow Up Boss. Use when you need to track lead activities, inquiries, property views, or any other event type supported by the system.
Why this helps
A promise shared in an internal thread can slip from view before anyone closes the loop with the customer.
- Keep internal notes about promises near the customer timeline.
- Reduce the chance that a committed follow-up is forgotten.
- Give teammates a concise reference for the next conversation.
Setup
Build it in a few focused steps.
- 1Connect Linear and Follow Up Boss to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally to create one.
- 3Write one plain-language instruction asking Notis to find explicit customer promises in private team comments and record them as concise events on the matched lead.
- 4Pick the Linear Comment Received trigger for the private team and a channel for run reports.
- 5Test with one real private comment containing a customer commitment and inspect the lead timeline.
Questions about this workflow
Does the trigger support private team comments?
Use the private team comment trigger for comments visible to the connected Linear account.
Can this capture vague discussion as a promise?
Tell Notis to act only on clear, explicit commitments and report uncertain cases for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Follow Up Boss. A trigger fires from one place; an action lands in another.
Linear triggers
Follow Up Boss actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Comment Received Trigger
Triggered when a comment is received.
Create appointment outcome
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Issue Created Trigger
Triggered when a new issue is created.
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Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Call
Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Custom Field
Tool to create a custom field in Follow Up Boss. Use when you need to add a new custom data field to person records, such as tracking anniversaries, customer types, or any other custom information.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
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Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Deal
Tool to create a new deal in Follow Up Boss. Use when you need to add a deal to track sales opportunities in your pipeline. Requires deal name and stage ID.
Connect any two apps with Notis in the middle.
Linear and Follow Up Boss, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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