Verify contact subscriptions from a Linear comment
Subscription questions can be hard to resolve when support context and contact settings are in different tools. Let Notis retrieve the categories for review.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Get Contact Subscriptions
Tool to retrieve subscription categories for a contact. Use when you need to get all subscription categories that a contact is enrolled in.
Why this helps
Support requests about email preferences can stall while someone searches for the right contact record and subscription state.
- Retrieve subscription categories for a contact mentioned in a request.
- Give the issue owner evidence before changing or sending anything.
- Keep preference checks close to the support discussion.
Setup
Build it in a few focused steps.
- 1Connect Linear and Esputnik to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to create one conversationally.
- 3Tell Notis to retrieve eSputnik subscription categories when a comment explicitly requests a contact preference check and report the result without changing it.
- 4Select the Linear Comment Received trigger and choose a channel for run reports.
- 5Test with one real comment containing an authorized contact identifier.
Questions about this workflow
Will this subscribe or unsubscribe the contact?
No. It only retrieves the contact's subscription categories for review.
What information is needed?
The comment must include an identifier that lets Notis locate the intended eSputnik contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Esputnik. A trigger fires from one place; an action lands in another.
Linear triggers
Esputnik actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Comment Received Trigger
Triggered when a comment is received.
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Issue Created Trigger
Triggered when a new issue is created.
Change Token Activity
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Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
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Tool to delete a contact by its Yespo ID. Use when you need to remove a contact with no pending interactions.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
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Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
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Private Team Issue Properties Updated
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Connect any two apps with Notis in the middle.
Linear and Esputnik, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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