Keep customer priorities clear as issues change
A priority change can reshuffle the next customer-facing commitment. See the stated update and CRM session context in one run report.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Get App User
Tool to retrieve current user data including token, acl, and preferences. use after successful authentication to fetch session-specific profile.
Why this helps
When priorities shift, founders can spend time checking whether an existing customer promise needs a fresh look.
- Makes stated priority changes easy to spot.
- Includes the connected CRM user context.
- Prompts a human check before customer commitments are assumed.
Setup
Build it in a few focused steps.
- 1Connect Linear and EspoCRM once through the portal.
- 2Create an automation in the portal or ask Notis for it conversationally.
- 3Ask Notis to summarize public issue priority changes, retrieve the EspoCRM user profile, and suggest a human check for explicit customer commitments.
- 4Select the Public Team Issue Properties Updated trigger and choose a report channel.
- 5Test with one real public issue priority change.
Questions about this workflow
Can it decide which opportunity should take priority?
No. The available EspoCRM action does not read opportunity data; the report can highlight priority stated in Linear.
Can I limit reports to priority changes?
Yes. Say so in the plain-language prompt when creating the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Espocrm. A trigger fires from one place; an action lands in another.
Linear triggers
Espocrm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get App User
Tool to retrieve current user data including token, acl, and preferences. use after successful authentication to fetch session-specific profile.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Metadata
Tool to retrieve metadata information from espocrm. use when you need to discover system configuration, user details, acl, and translations right after authentication.
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Espocrm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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