Make private comment requests easier to sort
Keep a private comment's actual request distinct from what still needs checking, with EspoCRM metadata available for orientation.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Get Metadata
Tool to retrieve metadata information from espocrm. use when you need to discover system configuration, user details, acl, and translations right after authentication.
Why this helps
Private-team requests can trigger repeated rereading when the next action or customer link is unclear.
- Extracts the actual request into a brief.
- Keeps uncertain customer links explicitly unverified.
- Provides CRM metadata without implying record lookup.
Setup
Build it in a few focused steps.
- 1Connect Linear and EspoCRM once through the portal.
- 2Create an automation in the portal or ask Notis in plain language.
- 3Ask Notis to summarize each private comment, retrieve EspoCRM metadata, and list only explicit follow-up plus unresolved questions.
- 4Select the Private Team Comment Created trigger and choose the run-report channel.
- 5Test with one real comment that has an unresolved customer link.
Questions about this workflow
Does this expose CRM record contents in the report?
No. The action retrieves metadata, not CRM records.
Can the report focus on unresolved questions?
Yes. State in the prompt that Notis should end with only questions that block a reliable human follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Espocrm. A trigger fires from one place; an action lands in another.
Linear triggers
Espocrm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get App User
Tool to retrieve current user data including token, acl, and preferences. use after successful authentication to fetch session-specific profile.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Metadata
Tool to retrieve metadata information from espocrm. use when you need to discover system configuration, user details, acl, and translations right after authentication.
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Espocrm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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