Spot customer impact in issue discussions
Bring customer concerns and urgency out of Linear comments with a compact analysis that is easy to act on.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Interact with the repository agent
Send a question and related information to the repository agent and receive a streaming response
Why this helps
A customer impact detail can sit in a comment thread without becoming visible in your next decision.
- Highlight customer consequences mentioned in a comment.
- Make urgency easier to judge alongside other work.
- Surface unanswered questions that may need a response.
Setup
Build it in a few focused steps.
- 1Connect Linear and Entelligence to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to create one conversationally.
- 3In one instruction, ask Entelligence to identify stated customer impact, urgency, and unresolved customer-facing questions in new Linear comments.
- 4Choose the Linear Comment Received trigger and a channel for run reports.
- 5Test with a real comment that mentions a customer concern.
Questions about this workflow
Does it infer customer impact when none is stated?
Ask it to distinguish explicit customer impact from uncertain interpretation, so the response stays grounded in the comment context.
Will it contact the customer?
No. It analyzes the Linear comment and returns information to Notis's selected run-report channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Entelligence. A trigger fires from one place; an action lands in another.
Linear triggers
Entelligence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a new repository
Add a new repository to the system with specified details
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Interact with the repository agent
Send a question and related information to the repository agent and receive a streaming response
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Entelligence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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