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Keep account roles aligned with private-team context

When a private project conversation makes a relationship change clear, let Notis carry that context into the Engage account role.

Trigger

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

Action

Update Account Role

Tool to update the role of a Customer in an Account or set a new one if none exists. Use when you need to assign or change a customer's role within a specific account.

Why this helps

Relationship details discussed in private issue threads can be overlooked when account records need a separate update.

  • Keep customer roles aligned with relevant private-team context
  • Reduce manual account administration after decisions
  • Preserve useful relationship details in Engage

Setup

Build it in a few focused steps.

  • 1Connect Linear and Engage to Notis once through the portal.
  • 2Create an automation in the portal, or ask Notis to create it conversationally.
  • 3Write one instruction describing when a private-team comment should update a customer's role in their Engage account.
  • 4Select the Linear Private Team Comment Created trigger and choose a run-report channel.
  • 5Test with one appropriate comment and inspect the Engage account role.

Questions about this workflow

Does the trigger support private Linear teams?

Yes. This trigger polls using the connected user's token and covers private-team issue comments.

Will any comment change an account role?

Describe the specific relationship change that should prompt an update in the plain-language instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Engage. A trigger fires from one place; an action lands in another.

Linear triggers

Engage actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Customer to Accounts

Tool to add a customer to one or more account entities. Use when you need to associate a user with accounts and optionally assign roles.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add User to Lists

Tool to add a Customer or Account to one or more Lists in Engage.so. Use when you need to subscribe a user to specific lists for targeted messaging.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Archive List

Tool to archive a List in Engage. Use when you want to prevent new subscribers from being added to a list. Existing subscribers will not be affected.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Archive User

Tool to archive a user in Engage. Use when you need to deactivate a user account while preserving all historical data. The user will stop being active and all engagement and events for the user will be stopped, but all messages, logs, and related data will be preserved.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Convert User Type

Tool to convert a user between Customer and Account entity types. Use when you need to change a customer to an account or vice versa.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Create List

Tool to create a new List in Engage for organizing subscribers. Use when you need to set up a new list for managing contacts or subscribers.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Create User

Tool to create a new user (Customer or Account) in Engage. Use when you need to add a user with optional metadata, device tokens, or list subscriptions.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Subscriber From List

Tool to remove a subscriber from a List entirely (different from unsubscribing). Use when you need to completely delete a subscriber's association with a specific list.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Engage, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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