Keep customer outcomes from disappearing in Linear
A solved issue can contain a useful customer result. Ask Notis to recognize explicit outcomes and save them as Endorsal testimonials.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Why this helps
After a successful fix, the team moves on and forgets to preserve the customer's result.
- Capture stated customer impact while it is fresh.
- Reduce the separate follow-up task of copying outcomes into Endorsal.
- Keep testimonial claims grounded in what the issue actually says.
Setup
Build it in a few focused steps.
- 1Connect Linear and Endorsal to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Tell Notis in one plain-language instruction to add explicit customer outcomes from issue updates to Endorsal as testimonials.
- 4Select the Linear Issue Updated trigger and choose a channel for run reports.
- 5Test with an updated issue that clearly describes a customer result.
Questions about this workflow
Does this infer impact from an issue being completed?
No. Instruct Notis to use only customer outcomes actually stated in the update.
Can the automation ignore internal-only progress notes?
Yes. Include that condition in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Endorsal. A trigger fires from one place; an action lands in another.
Linear triggers
Endorsal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get AutoRequest Campaign
Tool to retrieve a specific autorequest campaign by its unique identifier. use when you need to fetch details of an existing autorequest campaign.
Comment Received Trigger
Triggered when a comment is received.
Get Contact
Tool to retrieve details of a specific contact by its unique identifier. use when you have the contact id and need to fetch complete contact details.
Issue Created Trigger
Triggered when a new issue is created.
Get Tag
Tool to retrieve details of a specific tag by its unique identifier. use when you have a tag id and need full tag metadata.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Testimonial
Tool to retrieve details of a specific testimonial by its unique identifier. use after obtaining the testimonial id to fetch its full details.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Widget
Tool to retrieve details of a specific widget by its unique identifier. use when you need full widget details before editing or analysis.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List AutoRequest Campaigns
Tool to retrieve a list of all autorequest campaigns. use when you need to view both active and inactive campaigns.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Contacts
Tool to retrieve all contacts associated with your account. use when you need to browse or manage your contact list after authentication.
Connect any two apps with Notis in the middle.
Linear and Endorsal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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