Make new customer issues easier to follow up
Create the issue in Linear and let Notis place a follow-up marker on the relevant Dripcel contact.
Trigger
Public Team Issue Created
Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.
Action
Add tags to a contact
Tool to add tags to a contact. use when you need to assign tag ids or tag names to an existing contact by msisdn. set create missing contact=true to auto-create the contact if it does not exist.
Why this helps
A new issue may be recorded correctly while its customer follow-up gets lost in a separate list.
- Creates a visible follow-up cue
- Avoids sending an unreviewed message
- Keeps customer context near the contact
Setup
Build it in a few focused steps.
- 1Connect Linear and Dripcel to Notis once.
- 2Create an automation in the portal or by describing the goal to Notis.
- 3Give one plain-language instruction to tag a contact for review only when a new issue clearly identifies that customer.
- 4Select the Linear Issue Created trigger and a run-report channel.
- 5Test one real issue and inspect the contact's tags.
Questions about this workflow
Will this create a Dripcel contact automatically?
The action is configured to add tags and can create a missing contact only if the instruction and Dripcel action support that behavior; test before depending on it.
Does it send an SMS?
No, it only adds a contact tag.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Dripcel. A trigger fires from one place; an action lands in another.
Linear triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.
Comment Received Trigger
Triggered when a comment is received.
Get current credit balance
Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.
Issue Created Trigger
Triggered when a new issue is created.
Get Deliveries
Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get email templates
Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get sales
Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Dripcel Post Compliance Send
Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Search replies based on filters
Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.
Connect any two apps with Notis in the middle.
Linear and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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