Close the loop on customer comments
Let Notis recognize an eligible customer comment and send a brief receipt message through Dripcel.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Send SMS
Tool to send a single sms to a contact. use when you need to deliver a targeted message immediately or schedule it for later.
Why this helps
Comments can arrive while you are deep in other work, leaving the person who raised the issue unsure it was seen.
- Confirms that a relevant comment was seen
- Reduces the need to monitor every discussion manually
- Keeps the message focused on receipt, not resolution
Setup
Build it in a few focused steps.
- 1Connect Linear and Dripcel once in Notis.
- 2Create an automation through the portal or by asking Notis conversationally.
- 3Describe one rule for acknowledging relevant customer comments only when an opted-in contact is identifiable.
- 4Choose the Linear Comment Received trigger and a channel for run reports.
- 5Test with one real public issue comment and verify the recipient and text.
Questions about this workflow
Does this trigger on private-team comments?
No. This workflow uses the public-team comment trigger. Choose the matching private-team event for private-team issues.
Does it respond to the comment in Linear?
No. Its action is a Dripcel SMS to the identified contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Dripcel. A trigger fires from one place; an action lands in another.
Linear triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Dripcel Campaigns
Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.
Comment Received Trigger
Triggered when a comment is received.
Get current credit balance
Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.
Issue Created Trigger
Triggered when a new issue is created.
Get Deliveries
Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get email templates
Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
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Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Dripcel Post Compliance Send
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Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Search replies based on filters
Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.
Connect any two apps with Notis in the middle.
Linear and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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