Turn confirmed customer patterns into reusable insights
When an issue property update signals a confirmed customer pattern, ask Notis to summarize the learning as a Dovetail insight.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Create Insight
Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."
Why this helps
Teams can confirm a customer pattern in an issue update and still lose it when the immediate fix ships.
- Preserve patterns as reusable findings
- Give future decisions a stronger evidence base
- Reduce the need to reconstruct issue history
Setup
Build it in a few focused steps.
- 1Connect Linear and Dovetail to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally for this workflow.
- 3Write one plain-language instruction asking Notis to create a Dovetail insight when a public-team issue update confirms a meaningful customer pattern.
- 4Pick the Public Team Issue Properties Updated trigger and choose a channel for run reports.
- 5Test with one real issue update that reflects a confirmed pattern.
Questions about this workflow
Which updates are useful for this workflow?
Use updates that confirm a recurring need, behavior, or product problem based on customer evidence.
Will the insight include issue context?
Ask Notis to summarize the pattern and include enough issue context to trace why it matters.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Dovetail. A trigger fires from one place; an action lands in another.
Linear triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Tool to create a new channel in dovetail. use after confirming channel details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.
Comment Received Trigger
Triggered when a comment is received.
Create Data Point
Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.
Issue Created Trigger
Triggered when a new issue is created.
Create Insight
Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Topic
Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Channel
Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Topic
Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Note
Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.
Connect any two apps with Notis in the middle.
Linear and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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