Keep customer notices from slipping through the cracks
Give Notis a clear rule for which new issues call for a physical notice, then let it check the mailing essentials.
Trigger
Public Team Issue Created
Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.
Action
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Why this helps
A new customer issue can introduce a formal communication need when the founder is already handling triage and prioritization.
- Connects a notice need to the issue where it first appears.
- Reduces manual follow-up tracking after intake.
- Requires confirmation before a physical letter is sent.
Setup
Build it in a few focused steps.
- 1Connect Linear and Docupost once through the Notis portal.
- 2Create an automation in the portal or ask Notis to prepare a customer notice for qualifying new public-team issues.
- 3Describe in one plain-language instruction what qualifies and how to verify the recipient and letter document.
- 4Select the Public Team Issue Created trigger and choose a channel for reports.
- 5Test with one real issue and review the letter and recipient before sending.
Questions about this workflow
Will every new issue cause a customer notice?
No. The prompt should define which issues require a physical customer notice.
Can Notis send without a confirmed customer address?
No. The recipient and mailing details must be confirmed before the letter is sent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Docupost. A trigger fires from one place; an action lands in another.
Linear triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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