Bring unanswered customer questions into Linear discussions
When a comment adds context to an issue, Notis can check Docsbot's unanswered questions so customer uncertainty is easier to remember.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Why this helps
Useful customer context can get buried in issue discussions without a direct reminder to check support questions.
- Pair team discussion with a quick support-gap check.
- Keep unanswered customer questions from slipping out of view.
- Review support context without switching tools manually.
Setup
Build it in a few focused steps.
- 1Connect Linear and Docsbot ai to Notis once.
- 2Create an automation in the portal or describe it to Notis in a connected channel.
- 3Give Notis one plain-language instruction to review unanswered Docsbot questions after a relevant Linear comment.
- 4Choose the Comment Received trigger and a channel for run reports.
- 5Test with one real comment and confirm the report includes useful context.
Questions about this workflow
Will every comment necessarily be relevant to support?
The trigger fires when a comment is received. Explain the intended issue and bot context in the instruction so Notis can make the review relevant.
Does it reply to the comment?
No. This workflow lists Docsbot questions; it does not post a Linear comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Docsbot ai. A trigger fires from one place; an action lands in another.
Linear triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Comment Received Trigger
Triggered when a comment is received.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Issue Created Trigger
Triggered when a new issue is created.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
Linear and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.