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Find the right finding type for new field issues

If a new issue may need a Datascope finding, Notis can show the available ticket types while the context is fresh.

Trigger

Public Team Issue Created

Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.

Action

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

Why this helps

People can lose time searching for the right finding category and delay reporting a problem from the field.

  • Make finding categories easier to check during triage.
  • Reduce delays caused by unclear classification.
  • Support more consistent follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Datascope to Notis once in the portal.
  • 2Create an automation through the portal or by asking Notis.
  • 3In one instruction, ask Notis to retrieve Datascope ticket types when a new issue indicates a possible field finding.
  • 4Choose the Public Team Issue Created trigger and select a channel for run reports.
  • 5Test with a new issue that describes a real field finding.

Questions about this workflow

Does this create a Datascope ticket?

No. It retrieves available ticket types to help you decide how to handle the finding.

Can this work with private-team issues?

Yes. Choose the corresponding private-team issue-created trigger when the relevant team is private.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Datascope. A trigger fires from one place; an action lands in another.

Linear triggers

Datascope actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Location

Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get All Locations

Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Get Last Tickets

Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Get List Element

Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Datascope, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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