Keep Customers in the Loop on New Roadmap Projects
Great products are built in the open. When you create a new project in Linear, Notis automatically broadcasts it to your customers so they know what's coming.
Trigger
Project Created
Fires when a new Linear project is created. Covers projects in both public and private teams — polls with the connected user's token, so visibility matches what the connected user can see in Linear.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Customers feel out of the loop on product direction because internal roadmap discussions in Linear never reach them, creating a disconnect between your vision and their expectations.
- Customers feel involved in your product direction
- Generate excitement for upcoming initiatives
- Reduce surprise objections when features launch
- Turn roadmap transparency into a competitive advantage
Setup
Build it in a few focused steps.
- 1Connect Linear and Customerio integrations to Notis.
- 2Create a new automation named 'Roadmap Project Announcement'.
- 3Write: 'When a new project is created in Linear, automatically trigger a Customerio broadcast announcing it with title, description, and target date if available.'
- 4Select Project Created as your trigger and choose Slack for run notifications.
- 5Test by creating a new Linear project and confirm the Customerio broadcast is triggered.
Questions about this workflow
Will this broadcast internal-only projects?
Only if they're in a team Notis has access to. To avoid broadcasting internal projects, add a condition: 'only broadcast if the project is in the "Public Roadmap" team'.
Can I customize the tone of the roadmap announcement?
Absolutely. In your prompt, specify the tone and level of detail: for example, 'write announcements in an informal, founder voice' or 'keep announcements high-level'.
What if I create a project but want to wait to announce it?
Add a condition: 'only broadcast if the project status is "planned" or later' or 'only if the project has been assigned a project lead'.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Customerio. A trigger fires from one place; an action lands in another.
Linear triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
Comment Received Trigger
Triggered when a comment is received.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Issue Created Trigger
Triggered when a new issue is created.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Linear and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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