Ship Features and Notify Customers Automatically
Stop manually telling customers about shipped features. When a feature is marked done in Linear, Notis automatically announces it to your customers.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Shipping features in Linear but forgetting to tell customers, leading to missed awareness and duplicated support questions.
- Customers hear about new features instantly
- Reduce support tickets asking about availability
- Create consistent product launch cadence
- Stop context-switching between Linear and email
Setup
Build it in a few focused steps.
- 1Connect Linear and Customerio to Notis in the portal (one-time setup).
- 2Open Automations > New Automation and create a workflow named 'Feature Shipped Broadcast'.
- 3Write: 'When issue labeled "feature" is updated to "shipped", trigger a Customerio broadcast announcing it with the issue title and description.'
- 4Select Issue Created as the trigger and choose Slack for notifications.
- 5Test by creating a test feature issue in Linear and confirm the broadcast fires in Customerio.
Questions about this workflow
Will this spam customers with every single issue?
No. Your prompt specifies which issues trigger broadcasts - for example, only those with 'feature' and 'shipped' labels, or only high-priority items.
Can I customize the message content?
Yes. In your automation prompt, describe exactly how you want the message structured. Notis will extract the issue title, description, and custom fields and build the broadcast dynamically.
What if I don't want to broadcast every feature?
Use your prompt to set conditions - for example, 'only broadcast if the issue has the label "customer-facing"' or 'only if priority is high or critical'.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Customerio. A trigger fires from one place; an action lands in another.
Linear triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
Comment Received Trigger
Triggered when a comment is received.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Issue Created Trigger
Triggered when a new issue is created.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Linear and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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